MEG. MTO.

Allow up to 10 weeks making / dispatch time for custom accessories. An email will be sent as soon as they are in the post. MTO accessories are classed as a special order and are non returnable.

Delivery costs are calculated at checkout and are based on the basket total.

UK postage rates
Total up to £39.00 = £4.50
Total up to £90.00 = £6.00
Total up to £205.00 = £8.50
Total up to £250.00 = £10.00
Total £250.01 and up = £12.00

INTERNATIONAL postage rates
Total up to £30.00 = £11.00
Total up to £49.00 = £14.00
Total up to £90.00 = £18.00
Total up to £250.00 = £25.00 
Total up to £350.00 = £30.00 
Total up to– £440.00 = £40.00 
Total up to £500.00 = £50.00
Total £500.01 and up = £60.00

Delivery information
All custom made accessory orders are sent via Royal Mail insured post.

Please allow up to 21 days for your parcel to be delivered. International customers are responsible for any customs charges that may be incurred. Custom charges are beyond my control. Please check customs rules within your country before ordering. Due to new regulations coming into effect in December 2024 I can no longer post to European destinations, this includes Ireland. But... If you have friends or family in the UK, technically I can post to them and they can forward it to you as a gift, but as a business I cannot. 

Your bag or purse will be handmade especially for you by Ren, an artisan Shoemaker / Bagmaker working from her woodland workshop in the heart of rural Devonshire, England. Ren has been crafting unique shoes & bags for her eclectic customers for over 2 decades, adding a little magic worldwide, one item at a time.

Fancy a different colour combination than shown on the swatch? Please ask in the Order Notes box. Any colour combination or main colour or decoration not shown on the drop down selector is classed as a Special Order and is non returnable. See FAQS for full details.

 

Barefoot comfort soling

I believe that your shoes should feel just like slippers, all day, every day, and our shoes do just that. After a few wears the leathers will soften and become supple and mellow. There is no plastic inside your Fairysteps shoes! The leather insoles will allow your foot to bed into the sole creating its own unique cradle, offering glove like comfort.

Fairysteps use Vibram, a durable, highly flexible, lightweight, cushioned, soling made in Italy. FLEX ZERO DROP soling offers an excellent level of bounciness and protection yet still gives a sense of grounding. FLEX WITH HEEL same  comfy material as Zero Drop but with additional layer at the heel. Plus a superb Vibram CHUNKY WEDGE thats just as flexible. When the time comes your shoes or boots can be resoled by your local cobbler thus extending the life of your beloveds and avoiding landfill sites.

Why barefoot comfort & not just barefoot?

The footbed on Fairysteps shoes is both generous and supremely comfy, so I call them barefoot comfort, but they arent going to be like some other 100% barefoot shoes with the incredibly wide toe box and ultra thin sole.

 

Adhesives & Threads

The adhesives I use are the lowest in nasty chemicals (toluene and MEK free) I could find whilst still being highly effective. Stitching threads are British made, superior quality, rot proof and abrasive resistant. My old sewing machines are terribly fussy, they only like to sew with the best.

 

After care

Always make sure that your shoes are kept well polished to avoid unnecessary wear. Any good polish will do, my preference being a good leather balm. Search 'Leather balm' on google and lots of different makes will come up. Its often made from almond oil, beeswax, lanolin and other natural products. Renapur which is British made can be bought via Amazon.

Polishing your shoes will darken the finish on all leathers apart from the satin finish ones. The *antiqued finish leathers will lighten with wear as the waxes and oils in the leather are displaced. It's a useful indicator that a jolly good polish is needed to replenish both the colour and the finish. If there is any fading then you can use a tinted shoe cream available in shoe shops or online. Polish them each month, make it a date ♥ and love them, they will be with you for a very long time.

Fairysteps are all season shoes. Mine have gone boulder hopping at the seaside and the Moors, as well as running and rambling. As with all leather shoes you should avoid wearing in excessively wet conditions as it may cause stretching. I clean off the mud, pop them somewhere lukewarm (not on a radiator), and when dry I give them a polish. The ribbons even get a wash in the sink with warm water and hand soap. My shoes are then ready for the next adventure.

 

I have changed my mind, can I return my order?

Listings give oodles of information allowing customers to clearly see exactly what they will receive. All custom / made to order accessory sales are final and are non refundable. Incredibly expensive materials alongside hours of painstaking work have gone into completing your order, its a thing of beauty, fall in love x